Privacy Policy & Code of Conduct

CODE OF CONDUCT

At the Canalta Centre, we are committed to creating a safe, comfortable and enjoyable experience for everyone. Our staff is here to support an environment where each event will not be disrupted by the interference of guest actions to include obscene language or gestures, or any other disruptive behaviour. Guests who violate this code of conduct will be required to leave the Canalta Centre as our staff reserves the right to expel, without refund, any ticket holders who are acting inappropriately or exhibiting behaviour that creates an uncomfortable environment. 

GENERAL ENTRY POLICY

In order to provide the safest environment possible for guests, staff and performers alike, the Canalta Centre retains the right to ensure that various items do not enter the building. Items that can be dangerous to guests, other patrons and/or performs are strictly prohibited.

All bags (camera bags, purses, etc.) will be subject to search upon entering the Canalta Centre. This is to ensure everyone’s safety – we appreciate your cooperation and smiles.

Management and Staff reserve the right to:

  • Inspect and/or search all persons, packages, and bags entering the premises
  • Remove any persons from the facility if the person’s behaviour is considered dangerous or unacceptable
  • Prohibit any persons from entering or remaining on the premises who appear to be intoxicated or under the influence of illegal substances
  • Prohibit any persons under the age of 12 from attending an event without supervision of a person 16 years or older

Prohibited Items:

  • Outside food or beverage
  • Alcohol, drugs, illegal substances, cigarettes, vaping, e-cigarettes
  • Air horns or laser pointers / any items that may disrupt the enjoyment for others
  • Weapons of any kind
  • 35 mm or detachable lens camera
  • Camera lenses that extend 3″ or more (may change event-by-event)
  • Backpacks, duffle bags, or coolers. Soft sided handbags and diaper bags will be permitted
  • Cans, glass bottles, metal containers of any kind. Clear plastic refillable water bottles will be accepted but must be empty on arrival, you may use on-site water fountains to fill

Please note: The Canalta Centre has a no re-entry policy. Access to the designated smoking area is permitted however your ticket must be properly scanned out to enable re-entry into the facility.

Guests who wish to return certain prohibited items to their vehicle or need to exit and re-enter due to personal emergencies (i.e. to retrieve medicine from a vehicle), must make contact with a Guest Services member to make arrangements. Guest Services will assess the request to ensure all building policies are followed.

 

Who we are

Our website address is: https://canaltacentre.com.

 

What personal data we collect and why we collect it

 

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

 

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact forms

 

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

Analytics

 

Who we share your data with

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

Where we send your data

Visitor comments may be checked through an automated spam detection service.

 

Your contact information

 

Additional information

 

How we protect your data

 

What data breach procedures we have in place

 

What third parties we receive data from

 

What automated decision making and/or profiling we do with user data

 

Industry regulatory disclosure requirements